Hospitality Employee Assistant - Support & Training Specialist

Join PT Hookah Place Partnership in the vibrant heart of Badung, Bali as a Hospitality Employee Assistant! This is your opportunity to play a pivotal role in fostering a positive and productive work environment while supporting our team’s growth. As a Support & Training Specialist, you’ll be the backbone of our hospitality team, ensuring smooth operations and continuous improvement. Daily, you’ll assist staff with tasks, conduct training sessions, and implement best practices to enhance service quality. This role is perfect for someone passionate about hospitality, eager to learn, and ready to contribute to a thriving workplace.

PT Hookah Place Partnership is a leading hospitality business in Bali, known for its commitment to exceptional service and employee development. Our mission is to create memorable dining experiences while nurturing a supportive and innovative team. By joining us, you’ll be part of a dynamic company that values growth, creativity, and a strong sense of community.

In this role, you’ll handle a variety of tasks, from assisting with daily operations to organizing and leading training sessions. You’ll work closely with our team to ensure high standards of service, while also contributing to our ongoing efforts to improve processes and employee satisfaction. This is a fantastic opportunity to grow within a supportive and forward-thinking organization.

📋 Tanggung Jawab Pekerjaan

• Assist staff with daily tasks to ensure smooth operations.
• Conduct and facilitate training sessions to enhance employee skills.
• Implement best practices and protocols to improve service quality.
• Support the development of new employee onboarding programs.
• Assist in the organization and execution of team meetings and events.
• Provide feedback and coaching to employees to foster professional growth.
• Monitor and report on employee performance and training effectiveness.
• Maintain a positive and supportive work environment.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in hospitality or a related field.
• Strong communication and interpersonal skills.
• Ability to work well in a team and independently.
• Familiarity with hospitality software and tools, such as CRM systems or employee management platforms.
• Basic knowledge of training and development principles.
• Proficient in English and Bahasa Indonesia.
• Flexible and adaptable to changing work requirements.
• Enthusiastic and passionate about delivering excellent customer service.

🛠️ Keahlian

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