Operations Manager - Premium Coffee Shop & Restaurant

Are you a dynamic leader with a passion for hospitality and a drive for operational excellence? Pengiklan Anonim is seeking an experienced Operations Manager to oversee our premium coffee shop and restaurant locations across Bali’s most vibrant areas, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. As our Operations Manager, you’ll play a pivotal role in ensuring seamless daily operations, optimizing efficiency, and delivering exceptional guest experiences. Join us and be part of a thriving hospitality business that values innovation and excellence.

At Pengiklan Anonim, we pride ourselves on creating memorable dining experiences. Our premium coffee shops and restaurants are known for their high-quality service, unique ambiance, and commitment to customer satisfaction. As Operations Manager, you’ll be responsible for managing a team of skilled professionals, implementing best practices, and driving the overall success of our locations. This role offers a competitive salary of IDR 15,000,000 - 25,000,000 per month, along with opportunities for professional growth and development.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations, including staff scheduling, inventory management, and food and beverage service.
• Implement and monitor operational policies and procedures to ensure compliance and efficiency.
• Manage and train staff to maintain high standards of service and customer satisfaction.
• Optimize food and beverage costs by analyzing sales data and implementing cost-saving measures.
• Ensure compliance with health and safety regulations, as well as local and national laws.
• Collaborate with the management team to develop and execute strategic plans for business growth.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Maintain a clean and well-maintained facility, ensuring a pleasant environment for guests and staff.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in operations management within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in using Microsoft Office Suite and other relevant software.
• Knowledge of inventory management systems and point-of-sale (POS) software.
• Certification in Food and Beverage Service (F&B) or a related field is a plus.
• Ability to work under pressure and manage multiple tasks effectively.

🛠️ Keahlian

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